PRIVACY & COOKIES POLICY

Veritas College International

2018-05-18

This privacy policy sets out how we use and protect any information that you give us when you use this website or when you enrol as a student with us. By using our website, you consent to the collection, use and transfer of your information under the terms of this policy and agree to be bound by this Policy.

Your privacy is of the highest importance to us, and we take great care with any personal information we obtain about you, whether you are visiting our website as a donor or enrol as a student or simply sign up to receive our newsletters. Any information provided to us when using our website or filling out forms to enrol for our courses, by which you can be identified, will only be used in accordance with this privacy statement.

Who we are

Veritas College International is a training organisation dedicated to Christian leadership development and specialises in equipping Christian leaders with the tools to interpret and apply the Bible in approximately forty different countries. VCI has legal entities in the US, UK, South Africa and Australia that serve the network of National Veritas Colleges. Our website processes donations in order to raise funds and support the work of the charity.

What we collect

We collect personal information from you when you visit the website to subscribe to our newsletters or make donations (online and offline) or use the student learning management system.  We need the information for one or more of the following: to help with your login, process your donation, to send you newsletters and to inform you of any delays or problems either by mail, telephone or email.

Personal Information is information or an opinion that identifies or could reasonably identify an individual. This Personal Information is obtained in many ways including interviews, correspondence, by telephone, email, via our website veritascollege.org, from other publicly available sources, from cookies (see Cookies and usage data below) and from third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our students, receiving donations and sending out newsletters. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use (e.g. invitations to fundraising events) or disclosure (reporting of student activities to accreditation bodies).

We may collect the following personal information when you visit or register on veritascollege.org:

  • Your name– So we know what to call you.
  • Contact details such as email address, IP address and postal address– to email receipts, process Gift Aid claims, newsletters and to reply to enquiries.
  • Telephone number– We will only call you if we have no other means to get in contact with you.   
  • Correspondence - We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
  • Credit card details– We only use these if you choose this option as a preferred option for any payments. If you make a donation online, your card information is not held by us, it is collected by our third party payment processors (PayPal and FastPay), who specialise in the secure online capture and processing of credit/debit card transactions, as explained below (Payment Security).
  • Gift Aid information– We only use this if you are a UK tax payer and opted to Gift Aid your donation.

We use the latest secure server technology to ensure this information is protected to the highest standards.

Cookies and usage data

We make use of the Google Analytics service to collect personal data using cookies for analytics. For the complete privacy policy relating to cookies please see: https://www.iubenda.com/privacy-policy/99813413

What we do with the information we gather

We may use your information to:

  • meet our legal and statutory duties and responsibilities
  • process applications, enrolments and workforce development programmes and contracts
  • for our own internal records so that we can provide you with a high quality service
  • send newsletters and updates about our activities which we think you may find interesting using the email address which you have provided
  • contact you in response to a specific enquiry
  • customise our services so they work better for you
  • process a donation
  • process student registrations, scholarships or job applications
  • seek your views or comments on the services we provide
  • notify you of changes to our services or to inform you of any problems
  • send you communications which you have requested and that may be of interest to you.

Data Protection

We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from access by unauthorised persons and against unlawful processing, disclosure, accidental loss, destruction and damage.

We will not sell, distribute or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We are legally required to share some types of information to government appointed bodies to fulfil our statutory obligations.

How long do we keep your data?

We will only keep your personal information for as long as it is required in accordance with statutory requirements.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Controlling your personal information

The Data Protection Act gives you the right to request details of the personal information we hold about you.

The accuracy of your information is important to us. You can correct or update your personal information at any time by contacting us through our website. We will promptly correct any information found to be incorrect. In order to protect your Personal Information we may require identification from you before releasing the requested information.

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

You can opt out of receiving communications

You always have a choice about whether or not you wish to receive information from us. You may contact us directly or through our website.

  • Post:VCI will only send posted mail if you do not have an email address.  This will usually be in the form of a short note of appreciation to donors and/or a receipt for donations received.  If you do not wish to receive any further posted mailings from us, please contact us ensuring you include your full name and address.
  • Email:  We always ask for your permission to contact you by email. If you do not wish to receive our newsletter, you can click on the ‘Unsubscribe’link or send us an email. 
  • Telephone: We will only call you if we have no other means to get in contact with you.

You also have the right to Data Erasure/right to be forgotten 

On your request we will erase all your personal information stored by us. Please note that participants/students choosing this option asking us to erase all their information will be required to repeat all finished courses as we will no longer have any records available to verify previous training. Please note that we may also be required to keep record of formal qualifications issued including personal information to fulfil our statutory obligations.

Breach Notification

In the unfortunate case of a data breach, which is likely to result in a risk for the rights and freedoms of individuals we will notify all individuals who are directly affected within 72 hours of becoming aware of such breach.  

Payment Security

We take the privacy and security of your payment and personal details very seriously. We only use third party secure payment processing services (PayPal and FastPay) and do not have access to your payment details.

Third Party Service Providers working on our behalf 

We may pass your information to our third party service providers and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process enrolments or sending you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Links to other websites

We do not guarantee website links or policies of authorised third parties.  Our website may contain links to other websites of interest and partner sites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. You should exercise caution and look at the privacy statement applicable to the third party website.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”) or given to other VCI entities.  An example of this is our server which is located in a country outside of the EU. These countries may not have similar data protection laws to the EU. By submitting your personal data, you’re agreeing to this transfer, storing or processing. Where we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

Policy Updates

This Policy may change from time to time and is available on our website. Any changes to our privacy policy in the future will be posted to the website. This policy is effective from 18/05/2018.

Privacy Policy Complaints and Enquiries

If you have questions and requests relating to our use of your personal information or our privacy policy, please contact us at:

Email: https://www.veritascollege.org/contact

Post: PO Box 2428, Clarkson, WA 6030, Australia